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General Rules for
Collection Agencies: |
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Contact may be made only between 7 a.m. and 9 p.m.
(rules vary by province)
There should be no contact with other family members
unless they have guaranteed the debt or if they are
simply confirming the residence of the debtor.
Collection agents are not permitted to harass or
verbally abuse debtors.
Collection agents cannot refuse any payment offer. |